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Who is Cognetix Technologies for?
Cognetix Technologies is ideal for small businesses, solo professionals, and home users in need of reliable IT support in Gordon’s Bay and surrounding areas. Whether you’re a growing team without a dedicated tech department or a remote worker needing expert assistance, we offer affordable small business IT services and dependable tech support tailored to your needs.
What is a Security Assessment?
A security assessment is a comprehensive check-up of your business’s IT infrastructure to uncover vulnerabilities, risks, or outdated systems that could expose you to cyber threats. At Cognetix Technologies, we provide professional cybersecurity assessments for small businesses across Gordon’s Bay, Paarl, Betty’s Bay, and the surrounding areas. We thoroughly examine your devices, network configuration, email security, data backups, and cloud systems to ensure they’re protected, current, and performing at their best. Think of it as an affordable, expert-level IT health scan that helps safeguard your digital operations and support your long-term tech resilience.
Why Should My Small Business Get a Security Assessment?
Cybersecurity threats don’t just target large corporations—small businesses are increasingly vulnerable because they often lack dedicated IT support. At Cognetix Technologies, we know that even one breach can result in costly downtime, data loss, or damaged customer trust. That’s why we offer a free, no-obligation cybersecurity assessment tailored for small businesses across Gordon’s Bay, Betty’s Bay, Paarl, and the surrounding areas. This detailed review helps uncover hidden risks in your network, devices, email systems, and cloud infrastructure. It’s an affordable way to get expert insight and peace of mind, so you can stay focused on growing your business while we help you protect it.
What’s included in our monthly support packages?
Our packages range from basic user and device support to full-service IT care with proactive monitoring and fast response times. See our services page for a full breakdown:
CogLite: Basic entry-level support
CogNet: Ideal for small yet multi-user teams
CogPrime: Premium response and oversight
Do I have to be on a monthly plan to use your services?
No. We offer several stand-alone services like Google Workspace admin, backups, cybersecurity audits, and more. Perfect for one-time needs or smaller budgets.
How quickly do you respond to support issues?
We aim to respond to all support requests as quickly as possible. If you’re on a support contract, your response time will depend on the package you've chosen:
CogLite: Response within 24 working hours
CogNet: Response within 12 working hours
CogPrime: Priority response within 8 hours, available 24/7
These are our worst-case response time - in many cases you'll hear from us much sooner
Can you help me move to the cloud?
Yes. We specialize in support, including Google Workspace, Microsoft 365, and secure file storage setups as well as cloud migrations.
Do you offer Cybersecurity Assessments?
Absolutely. We offer in-depth Cybersecurity Assessments tailored for small businesses. We’ll help you understand where your risks are and how to fix them.
How are backups handled?
At Cognetix Technologies, we provide fully managed backup services designed to keep your business data safe, secure, and recoverable. Whether you're using Google Workspace, Windows backup tools, or need third-party backup software, we tailor a solution that fits your needs and budget. Our IT support team works with small businesses across Gordons Bay, Betty’s Bay, Paarl, and surrounding areas to ensure critical files, emails, and cloud data are protected from loss, hardware failure, or cyber threats. With a reliable backup strategy in place, you can operate confidently knowing your business information is always within reach—no matter what happens.
What if I just need a few email accounts or basic setup?
No problem—Cognetix Technologies offers simple, scalable email setup for small businesses through our Google Workspace Admin service. Whether you're a solo professional or a small team, we can quickly get you up and running with secure, professional email addresses, shared calendars, and collaboration tools. You don’t need a full IT department to get started—our local tech support makes it easy for businesses in Gordons Bay, Somerset West, Paarl, and beyond to access smart, dependable solutions without the fuss. Just need the basics? We’ve got you covered.
Is there a minimum commitment?
Not for stand-alone services. Monthly packages are on a 3-month minimum to start, then are on a month to month, with 30-Days notice to cancel.
How do I get started?
Easy. Just head to our contact page, send us a message, or give us a call. We’ll have a quick chat about your business and its needs, then take it from there. We do need to do an assessment on your system first. It gives us a clear idea of your current status and needs.
Didn’t find what you’re looking for?
Reach out to us directly: hello@cognetixtech.com
Want to know the current state of IT in your business?
We test your infrastructure and security so you have a clear idea of where your systems are vulnerable and what steps you can take to protect your business.
It is 100% free with no obligation!
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